Healthcare
The workaround is faster than your product. That's the review.
Clinicians use your software between patients, standing up, already behind. Software that asks for attention it hasn't earned doesn't get ignored. It gets worked around, and the workaround becomes the real process.
- The real shift
- Your clinicians
- Their workarounds
Our senior designers
- Fewer steps
- Fast documentation
- Alerts that land
- Verified WCAG
- The real shift
- Your clinicians
- Their workarounds
Our senior designers
- Fewer steps
- Fast documentation
- Alerts that land
- Verified WCAG
Results
Numbers we'll stand behind on the call.
- 2.5x to 7xSTAAR math gains
- 150+products shipped since 2015
- 4.9on Clutch, from verified reviews
What we find
The workaround tells you exactly where the product failed.
- Documentation takes longer than the appointment.
- Training is required because the interface isn't self-evident.
- Alerts get dismissed because there are too many to read.
- Procurement liked it. The people using it never got a say.
What you get
Designed for someone already behind.
We shadow the real shift, workarounds included, because the workaround is the most honest usability report you will ever get. Then we cut steps against minutes on the floor and design the edges everyone else skips: interruptions, handovers, shared screens, gloves, bad light.
- Shadow the real shift, workarounds included
- Cut steps, and justify every one that stays
- Design fast documentation and structured entry
- Fix alerting so the important one still lands
- Handle shared devices, interruptions and handovers
- Meet WCAG properly, verified rather than assumed
“We're a conversational AI platform. Precious understood our complex design requirements well. They moved fast without compromising quality. They were able to dive in quickly to understand our needs, goals, and complex requirements. They were communicative, friendly, and always available. Their understanding and high-quality design are truly exceptional.”
Shadow the shift
Including every workaround. Especially those.
Cut
Each interaction priced in minutes on the floor.
Design the edges
Interruptions, handovers, shared screens, bad light.
Test with clinicians
The people on the floor, before it ships.