UX audit

Everyone has a theory. Nobody has watched.

Your team has several explanations for why activation is bad and they contradict each other. An audit replaces the argument with a recording of someone failing.

What we find

This is usually the week before a quarter gets committed.

  • Activation is bad and nobody agrees why.
  • Churn is up and the exit survey says nothing useful.
  • Support tickets cluster somewhere and nobody has looked at where.
  • A redesign is about to start that nobody has justified.

What you get

Real users, one ranked list.

We watch people who match your users try to do the thing your product is for. Then we check what we saw against your funnel and your numbers. You get findings ranked by cost with a sized fix on each one, so it lands in the backlog instead of a drive.

  • Watch real users fail, recorded and shared with you
  • Check what we saw against your funnel and your numbers
  • Rank every finding by what it costs, not by severity
  • Size a specific fix against each one
  • Redesign the worst screens outright
  • Walk your team through it, and leave the recordings

How it runs

Access, watch, price, hand over.

  1. Get access

    Product, analytics, replay, and who your users actually are.

  2. Watch them fail

    Real sessions, no script.

  3. Price it

    Each finding against the number it moves.

  4. Hand it over

    A ranked backlog and the recordings. Not a PDF.