What we find
The structure is usually fine. The order is wrong.
- Sales demos convert because a human is narrating. Self-serve doesn't.
- People sign up, look around, and never reach the thing you built.
- Every new feature made the product heavier than the last one.
- You lose deals to a worse product that looks easier.
What you get
The flows that decide activation, rebuilt first.
We watch your users fail, price each failure against the number it moves, and start with the flows that decide whether somebody activates. Everything else gets sequenced behind them, so your team ships screen by screen instead of holding a big-bang release. You see working screens every week.
- Watch your users fail, recorded and shared
- Fix the architecture before anything gets restyled
- Rebuild the flows that decide activation, first
- Build one component library your engineers work from
- Sequence the migration screen by screen with your roadmap
- Re-test the same flows after release, with new people
How it runs
Watch, price, fix the spine, ship in slices.
Watch users fail
No script. They stop in the same places, they always do. We record it and share it with you the same day.
Price each one
Against the number it moves: activation, retention, a closed deal. So we work in the right order, not the loudest one.
Fix the spine
Architecture before pixels. A better-looking maze is still a maze. Navigation, hierarchy and the model of the product get settled first.
Ship in slices
Sequenced with your roadmap, one flow at a time, with design QA on every release until the build matches the file.
Proof
Redesigns that shipped.
Questions
Will you break what already works?
No. We fix the architecture first, then rebuild flow by flow and ship in slices sequenced with your roadmap. Nothing goes live as a big-bang release, and every slice is re-tested with new users after it ships.
How long does a redesign take?
The flows that decide activation get rebuilt first. The rest is sequenced behind them at your roadmap's pace. You see working screens every week from week one, so there is no waiting for a reveal.
Do we have to stop shipping?
No. We work inside your Figma and your release cycle. Your engineers keep shipping; we slot redesigned flows in alongside, with design QA on each release until the build matches the file.


